OneClick Privacy Policy

We at OneClick Online Casino take your privacy seriously, and this policy explains how we collect, use, store and protect your personal data when you visit our website, use our mobile application or interact with our services. OneClick Casino is operated by G Solutions Ltd, incorporated under the laws of the British Virgin Islands, company number 2142755, with Hulboca Ltd, registered in the Republic of Cyprus, acting as billing agent for G Solutions Ltd. We hold a licence issued by the Tobique Gaming Commission, licence number 0000090, authorising us to offer games of chance. By creating a One Click account and using our services, you agree to the collection and processing of your data as described below.

Information We Collect

When you complete OneClick register procedures, we ask you to provide certain personal details so that we can open and maintain your account. Our data collection practices are limited to what is necessary to provide our services safely and legally.

• We collect identification details such as your full name, date of birth, address and nationality when you register at OneClick Casino.
• We gather contact information, including your email address and phone number, so that we can send account notifications and support communications.
• We record financial information related to your OneClick deposit and OneClick withdrawal transactions, including payment method details and transaction history.
• We store technical data such as your IP address, device type, browser information and login timestamps whenever you use our OneClick app or One Click app on desktop or mobile.
• We keep records of your gameplay activity across OneClick slots, our live casino, sports betting and other game types to monitor fair play and compliance.
• We may collect identity verification documents, such as a passport or proof of address, particularly when a withdrawal request reaches or exceeds 2,300 EUR.

How We Use Your Information

Our purpose in collecting personal data is to operate OneClick Online Casino responsibly, securely and in compliance with our licensing obligations. We use the information we collect for the following purposes:

• We use your data to verify your identity and confirm that you meet the minimum age requirement of 18, or the higher legal age applicable in your jurisdiction, before allowing access to a One Click login.
• We process your information to manage deposits, withdrawals, bonus eligibility and VIP Club benefits, including cashback rates and loyalty rewards.
• We analyse your account activity to detect fraud, prevent money laundering and comply with anti-fraud regulations under our licence.
• We use your contact details to send you service updates, promotional offers such as an OneClick bonus code or One Click promo code, and responsible gambling reminders, where you have consented to receive them.
• We rely on your data to provide customer support through live chat, email and our FAQ section, and to respond to your enquiries within 24 hours.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and within our OneClick app to enhance your browsing experience, remember your preferences and analyse traffic patterns. Cookies allow us to recognise returning players, streamline the OneClick casino login process and personalise the promotions you see, such as free spins or a One Click bonus code offer. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our website, including automatic OneClick login functionality.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share information in limited circumstances necessary to operate One Click Casino effectively and lawfully:

• We share data with payment processors, including providers of Visa, Mastercard, Skrill, ecoPayz and cryptocurrency payment gateways, to process your OneClick deposit and OneClick withdrawal requests.
• We provide information to identity verification and anti-fraud service providers to confirm your eligibility and protect against fraudulent activity.
• We disclose data to regulatory authorities, including the Tobique Gaming Commission, when required by law or as part of our licensing obligations.
• We may share limited data with our Alternative Dispute Resolution partner, EGIS ADR, if you raise a dispute regarding our services.
• We work with software and game providers such as NetEnt, Microgaming, Evolution and Play'n GO to deliver our slots and live casino content, and limited technical data may be shared to ensure smooth gameplay.

Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. Our servers use encryption protocols to safeguard sensitive data, including payment details submitted during any OneClick casino bonus redemption or standard deposit. While we take extensive precautions to secure your data, no method of transmission over the internet is entirely secure, and we encourage you to use strong passwords and keep your One Click login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with our legal, regulatory and accounting obligations. Transaction records connected to your OneClick withdrawal and deposit history may be retained for several years as required by anti-money laundering regulations. Once retention is no longer necessary, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honouring these rights wherever applicable:

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct any inaccurate or incomplete information in your OneClick account.
• You can request that we delete your data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including marketing communications about our OneClick free spins or promotional campaigns.
• You can withdraw consent at any time where processing is based on your consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at support@OneClick Casino.com, and we will respond in accordance with applicable data protection laws.

Age Restriction and Eligibility

We only permit registration and use of our services by individuals aged 18 or older, or the higher legal age applicable in their country of residence. We do not knowingly collect personal data from minors, and we take steps to verify age during our OneClick register process. If we discover that an account has been created by an underage individual, we will close the account and delete the associated data.

Restricted Territories and International Transfers

Our services are not available to residents of certain restricted countries, including the United States, United Kingdom, and other jurisdictions listed in our Terms and Conditions. Because we operate internationally and serve markets such as France, Italy, Spain, Germany, Finland, Canada and Brazil, your data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfer is conducted with appropriate safeguards in place.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of OneClick Casino following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise your privacy rights, please reach out to our support team via live chat, available 24/7, or by email at support@OneClick Casino.com. We are here to assist you with any concerns regarding your privacy while enjoying OneClick slots, live casino games and sports betting on our platform.