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Responsible Gaming

At OneClick Casino, we want every visit to our platform to remain an enjoyable form of entertainment. We understand that for a small number of players, gambling can become difficult to control, and we take our responsibility as a licensed operator seriously. This page explains the tools, limits and support resources we make available to help you stay in control while you play at OneClick.

Our Commitment to Responsible Gaming

We are licensed by the Tobique Gaming Commission under licence number 0000090, and we operate in line with the standards this authorisation requires. Here at OneClick, we believe that responsible gaming is a shared responsibility between us as the operator and you as the player. We design our products, promotions and account tools with player protection in mind, and we continuously review our policies to reflect best practice in the industry.

Age and Identity Verification

We only accept players who are at least 18 years old, or the legal age of majority in their jurisdiction where this is higher. Before you can complete a withdrawal, we require you to verify your identity, and for any withdrawal of 2,300 EUR or more we ask for full identification documents. We reserve the right to request proof of age and identity at any stage of your relationship with us, and we will suspend any account where we suspect underage use.

Tools to Help You Stay in Control

We provide a range of account-based tools that let you set your own boundaries. Whether you access our services through the desktop site, the mobile browser, or the OneClick app and One Click app for Android and iOS, these controls follow your account and apply consistently across every version of our platform.

  • We let you set daily, weekly or monthly deposit limits, which take effect immediately when you lower them and after a short delay when you increase them.
  • We offer loss limits so you can cap the amount you are prepared to lose over a chosen period.
  • We allow you to set wagering limits to control how much you stake across our slots, live casino and sports betting products.
  • We provide session time limits and reality checks that remind you how long you have been playing.
  • We support temporary time-outs, allowing you to step away from your OneClick account for a defined period without closing it permanently.
  • We offer full self-exclusion, during which your account is closed to gambling activity and we will not send you marketing communications.

To adjust these settings, simply complete your OneClick Casino login through the app or website and visit your account preferences. Our support team can also guide you through the process if you contact us directly.

Self-Assessment

We encourage you to periodically reflect on your gambling habits. Ask yourself whether you are spending more time or money than you intended, whether gambling is affecting your relationships, work or finances, or whether you are chasing losses. If you recognise these signs, we strongly recommend that you use the limit-setting tools described above or reach out to our support team for guidance.

Bonuses, Deposits and Withdrawals Responsibly

Our OneClick Casino bonus offers, including our Casino Welcome Bonus, Sport Welcome Bonus and ongoing promotions such as Monday Madness and Weekend Casino, are designed to enhance your entertainment, not to encourage excessive play. Each One Click bonus, One Click casino bonus and oneclick promo code carries clearly stated wagering requirements, minimum odds and expiry periods, which we publish in full within our promotions terms. We ask that you read these conditions carefully before opting into any oneclick bonus code, and we remind you that a oneclick no deposit bonus or one click no deposit bonus, where offered, should be treated as supplementary entertainment value rather than guaranteed income.

When you make a oneclick deposit, we apply the deposit limits you have configured on your account, and we never accept cash funds or third-party payments. Similarly, every oneclick withdrawal request is checked against your account status, applicable VIP withdrawal limits, and any self-imposed restrictions you have set. We believe that transparent deposit and withdrawal processes are an essential part of playing responsibly, and we encourage you to monitor your transaction history regularly through your account dashboard.

Restricted Access and Underage Protection

We do not accept registrations or gameplay from residents of the United Kingdom, the United States, or any of the other restricted territories listed in our terms. If you share a household with anyone who may be vulnerable to problem gambling, we recommend installing filtering software on shared devices to prevent access to our one click casino login and one click casino app. We also advise parents and guardians to use parental control software to help ensure minors cannot access our oneclick slots, oneclick live casino or any other real-money product.

Support Organisations

We work alongside independent organisations that specialise in problem gambling support. If you feel that your gambling has become difficult to manage, we encourage you to contact one of the following:

  • GamCare – confidential advice and support for anyone affected by gambling-related harm.
  • Gambling Therapy – free online support available in multiple languages.
  • BeGambleAware – information, advice and free treatment for people harmed by gambling.

These organisations operate independently of us and provide confidential assistance regardless of where you play.

Self-Exclusion Requests

If you decide that self-exclusion is the right choice for you, you can request this through your account settings or by contacting our support team directly. Once we confirm your request, we will close your OneClick account to further deposits and gameplay for the period you select, and we will not reopen it before that period ends, even if you ask us to. We take these requests seriously as part of our duty of care to every player who registers with us.

Contact Our Support Team

Our customer support team is available 24/7 via live chat in English and French, and by email at support@OneClick Casino.com, with replies typically provided within 24 hours. Whether you have questions about setting limits, understanding a oneclick review of our responsible gaming tools, or simply want guidance on how to complete your oneclick register process safely, we are here to help. We want your experience with us to remain positive, controlled and enjoyable at all times.

Content updated: September 15, 2026